How to contact Immigration Canada while in Canada?

Travel Destinations

By Kristy Tolley

As the world becomes more globalized, people from different countries are always on the move. Canada is one of the countries that attracts people from different parts of the world because of its good economy, quality education, and healthcare system, among other things. However, before one can move to Canada, they need to go through the immigration process that involves different procedures and requirements. This article will guide you on how to contact Immigration Canada while in Canada.

What is Immigration Canada?

Immigration Canada, also known as Immigration, Refugees and Citizenship Canada (IRCC), is a government agency that manages the immigration process to Canada. The agency is responsible for issuing visas, work permits, study permits, permanent residency, citizenship, and refugee status, among others. It is also tasked with enforcing immigration laws and ensuring that individuals comply with the immigration regulations.

Reasons for Contacting Immigration Canada

There are several reasons why one may need to contact Immigration Canada while in Canada. These reasons may include:

  • Inquiring about the status of an immigration application
  • Requesting information on immigration regulations and procedures
  • Reporting a change of address or other personal information
  • Submitting an application for permanent residency, citizenship, or refugee status
  • Requesting an extension of a visa or work permit
  • Reporting a problem or complaint about an immigration process or service

Contacting Immigration Canada from Within Canada

There are different ways to contact Immigration Canada from within Canada. These include:

  • Phone: Call the IRCC Call Centre at 1-888-242-2100 for general inquiries or 1-888-242-2100 for technical support with online applications.
  • Email: Send an email to IRCC at It is important to include your full name, date of birth, and client ID number (if available) in your email.
  • Online: Visit the IRCC website and use the web form to submit an inquiry or application.
  • Mail: Send a letter to IRCC at the address provided on their website.

Immigrant Services Offered by the Government of Canada

The government of Canada offers several services to immigrants. These services include:

  • Settlement services: These are services that help immigrants settle in Canada, learn about their new country, and access community resources.
  • Language training: The government offers free language training to help immigrants improve their language skills in English or French.
  • Credential recognition: The government provides assistance to immigrants who want to have their foreign credentials recognized in Canada.
  • Employment services: The government provides resources and tools to help immigrants find employment in Canada.

Immigration Canada’s Phone Number and Email Address

Immigration Canada’s phone number is 1-888-242-2100. You can call this number for general inquiries or technical support with online applications. Their email address is

Immigration Canada’s Office Locations in Canada

Immigration Canada has offices across Canada. To find an office near you, visit the IRCC website and use their office locator tool.

How to Book an Appointment with Immigration Canada

To book an appointment with Immigration Canada, you can either call their call centre or use their online appointment booking system. It is important to have all the necessary information and documents ready before booking an appointment.

What to Bring to Your Appointment with Immigration Canada

It is important to bring all the necessary documents and information to your appointment with Immigration Canada. This may include your passport, visa or work permit, immigration application forms, and any other relevant documents.

What to Expect During Your Appointment with Immigration Canada

During your appointment with Immigration Canada, you will be asked questions about your immigration status and application. It is important to be truthful and provide accurate information. You may also be asked to provide additional documents or information.

Frequently Asked Questions About Contacting Immigration Canada in Canada

Q: Can I visit an IRCC office without an appointment?
A: No. You must have an appointment before visiting an IRCC office.

Q: Can I submit an immigration application online?
A: Yes. You can submit most immigration applications online.

Q: How long does it take to process an immigration application?
A: Processing times vary depending on the type of application and the volume of applications being processed.


Contacting Immigration Canada while in Canada is essential for anyone who wants to apply for permanent residency, citizenship, or refugee status, among others. It is important to have all the necessary information and documents ready before contacting IRCC. The government of Canada also offers several services to immigrants to help them settle in Canada and succeed in their new country.

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Kristy Tolley

Kristy Tolley, an accomplished editor at TravelAsker, boasts a rich background in travel content creation. Before TravelAsker, she led editorial efforts at Red Ventures Puerto Rico, shaping content for Platea English. Kristy's extensive two-decade career spans writing and editing travel topics, from destinations to road trips. Her passion for travel and storytelling inspire readers to embark on their own journeys.

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